Contact

For all support inquiries, email igcarteriv@icloud.com. We respond within 24 hours, Monday to Friday.

For general business enquiries: info@ivanhub.co.uk.

Getting started

Install Meta Prompt Lab from the App Store.
Confirm your device runs iOS 26 or later with Apple Intelligence enabled (Settings → Apple Intelligence & Siri).
Open the app, type a sentence on the Create tab, and tap Run. The 20-agent on-device pipeline generates your Prompt Pack.
Copy the Prompt Pack into ChatGPT, Claude, Gemini, Copilot, or Midjourney.

Device requirements

Meta Prompt Lab is iOS 26+ only and requires Apple Intelligence. Supported devices: iPhone 15 Pro and later, iPads with M1 or later, and any Mac running macOS 26 with Apple silicon.

If you don’t see Apple Intelligence settings on your device, you may need to enable it via Settings → Apple Intelligence & Siri, which will download the on-device models.

Subscriptions & billing

Free tier: 5 pipeline runs per day, 8 of 20 agents, 3 Vault items, 5 Refine chat messages per day. No card required, no time limit.

Pro: Unlimited runs, all 20 agents, full Vault, JSON export, unlimited Refine chat. Three options:

Pro Yearly — with a 3-day free trial. Cancel anytime in Settings.
Pro Monthly — standard monthly subscription.
Pro Lifetime — one-time purchase, no recurring charges.

All purchases are handled by Apple. Subscriptions auto-renew unless cancelled at least 24 hours before the next billing date. Manage subscriptions any time in Settings → Apple ID → Subscriptions.

Restoring purchases

If you reinstall the app or switch devices, your Pro subscription is restored automatically when you sign in with the same Apple ID. To force-restore manually, open Settings tab inside the app and tap Restore Purchases.

Refunds

Refunds for in-app purchases and subscriptions are handled directly by Apple. Visit reportaproblem.apple.com or open Settings → Apple ID → Subscriptions and tap your subscription to request a refund.

Privacy

Meta Prompt Lab processes all prompts on your device. Nothing leaves your iPhone, iPad, or Mac. No account, no API keys, no cloud calls. See the Privacy Policy for full detail.

Troubleshooting

Pipeline run fails: ensure Apple Intelligence is enabled in Settings and the on-device models have finished downloading. Apple Intelligence downloads can take 30–90 minutes on first activation.

Pro purchase didn’t unlock: tap Restore Purchases in the in-app Settings tab. If the issue persists, restart the app.

App crashes or hangs: force-quit and restart. If the issue repeats, email us with your device model and iOS version.

Wrong language: Meta Prompt Lab follows your system locale. Change in Settings → General → Language & Region.

Data deletion

Because no personal data is collected, there is nothing for us to delete on our end. To remove all local data on your device, uninstall the app. To cancel an active subscription, manage it in Settings → Apple ID → Subscriptions.

Support